turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Can't input and fix childcare issues and now they are all deleted and still can't input childcare data.

Childcare input not being available or able to edit or input in frustrating.  Do I need to restart the whole tax form.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
HeatherPLO
Intuit Alumni

Can't input and fix childcare issues and now they are all deleted and still can't input childcare data.

Try this and see if this clears the issue for you.  Please log completely out of TurboTax.  Then, in your browser, please clear your cache and delete your cookies.  After this, close completely out of the browser.  Re-open everything including logging back into TurboTax.  Also, you can try completing your return in a different browser as well.  


For further instructions on how to clear cache and delete cookies, please see the links below:


Clear Cache

Delete Cookies

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question