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Can you sign onto your ItsDeductible account - https://turbotax.intuit.com/personal-taxes/itsdeductible/
If you can, then you should be using the User ID and Password for ItsDeductible when you are entering your Charitable Donations where is says Import from ItsDeductible Online
{24-10-05 @ 10:27 EDT}
Link displays the error message:
All of my data has been lost by this TurboTax Bug!
As stated in reply to your other post -
Use this link to access the ItsDeductible website - https://itsdeductibleonline.intuit.com/login
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