It’s deductible App not updating to 2022, suggestions?

[SteamTrain]

There is a tab at the top of the screen after login at ItsDeductible, that selects 2022.

BUT

at least a couple days ago, the "Items" donation selection was not working properly.

....so, since 2022 has just started, wait a few weeks and try again at the end of the month.

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[marcydalton3-gma]

App not updated for 2022 as of 1/7/22. Does year end come as surprise?

[SteamTrain]

Who knows.....but if you really want to push the issue, call Customer Support and complain....none of us in here has a direct line to those folks who should be enabling the needed ItsDeductible software updates.  Perhaps they can light a fire under the responsible software team:

What is the TurboTax phone number? (intuit.com)

[Doingit]

Glad to see I am not the only one with this problem...

I will call today when they open up.

[tjandjinx2]

What phone number are you using to urge them to update It's Deductible for 2022. I'd like to weigh in on that update. Thanks!

[paxton181]

I'm having the same problem and now we are halfway through the month.  It's absolutely impossible to reach a human with their awful customer service.  Any other ideas on how we get action with this company that doesn't like to hear from their customers?

[tjandjinx2]

I agree. It is infuriating. No way to talk to a real person, and the update is late and getting later.

[BrandiLO1]

Our engineers are updating Its Deductible. Continue to check back, as we expect the updates to be completed this week.

[Sonnig_tag]

Ok so the week is almost over. I’m pulling together a second donation since 1/1/22 and still nothing but promises for an update. Why is this so elusive?

[wtxbp]

Thanks Brandi.  I've been using TurboTax and ItsDeductible for years.  As the high price tax software solution (TurboTax), I would expect ItsDeductible would be updated for the start of the year.  I don't recall the timing for last year, but I'm already two donations in for this year and very much like to stay current.  Appreciate if we can get a date when the program is updated.  I've been checking back regularly and nothing yet.  All the best!

[HeatherPLO]

Thank you for your patience.  Our engineers are updating Its Deductible. Please continue to check back, as we expect the updates to be completed this week.

[lyndyn]

Its January 25 and it still doesn't work.  This is so frustrating!