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dexjanelle
New Member

I can't figure out how to terminate the auto-renew program.

 
7 Replies
DoninGA
Level 15

I can't figure out how to terminate the auto-renew program.

See this TurboTax support FAQ for canceling your Advantage subscription - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

VolvoGirl
Level 15

I can't figure out how to terminate the auto-renew program.

You can sign into your Turbo Tax Advantage account and under Your Product, select to Remove Product.  Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.

 

How to cancel Turbo Tax Advantage

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

dexjanelle
New Member

I can't figure out how to terminate the auto-renew program.

Well if I'm already cancelled then WHY does intuit continue to send me emails asking me for my payment method so they can run my card??????  IF I'm cancelled then they should leave me alone.

DoninGA
Level 15

I can't figure out how to terminate the auto-renew program.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Critter
Level 15

I can't figure out how to terminate the auto-renew program.

Sounds like you have multiple accounts ... see if you do this way ...
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
dm4692dm
New Member

I can't figure out how to terminate the auto-renew program.

do not want turbo tax 2019 tax program

Critter-3
Level 15

I can't figure out how to terminate the auto-renew program.

Did you buy it yet ?   

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