I brought up my 2019 turbotax & it does not show any tax returns for myself or a sick friend that just passed away????

[bobchru1]

Please help...

[VolvoGirl]

Did you use the online version or the Desktop program?  For online you have to log into the same account.  It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

Also Online is only good for 1 return per account.  So if you did another return in the same account it overwrote the first one.