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sjsobota
New Member

I am an American living in Canada. I have no US residence address. I have paid for Max Benefits, and am now being asked for a US State and Zip. I don't have one!

I am paying with a US credit card, but my address is in Canada.  It's asking me to change the My Info section, which would change my entire return.
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2 Replies

I am an American living in Canada. I have no US residence address. I have paid for Max Benefits, and am now being asked for a US State and Zip. I don't have one!

Do you have a US billing address for the US credit card?  If not then you cannot use the card to pay for the TurboTax account fees.

 

See this TurboTax support FAQ - https://ttlc.intuit.com/community/payments/help/what-forms-of-payment-does-turbotax-online-accept/00...

jordanba
New Member

I am an American living in Canada. I have no US residence address. I have paid for Max Benefits, and am now being asked for a US State and Zip. I don't have one!

I have had the exact same problem right before the deadline tonight. Makes me strongly regret choosing the Max Benefits option...I was able to pay for it using a US credit card I have, but I still cannot file because I cannot change the address on my return from my true address in Canada.

 

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