Downloaded the new form 4684 today & entered my Hurricane Irma losses. It seems to be deducting the loss on both schedule A & D (I'm itemizing deductions). Really?

[charliej01]

Seems like it should only show up on Schedule A or D, but not both. What am I missing?

[iampositive69]

I'm having a similar problem. Filled out the casualty loss form for Hurricane Irma & my return was rejected because I have capital loss carryovers and sale of business property but I don't have capital or a business. I don't think you are missing anything...sounds like a software problem. I'm using TurboTax Deluxe 2017. You will have to contact TurboTax by logging in at the start screen, click on HELP then at the bottom of the pull down screen, click on CONTACT US, describe your problem then they will ask for your phone number. 

[iampositive69]

P.S. The help screen will be at the right top after you log in

[terryfernandez23]

Where you able to report the loss from Hurricane Irma? It keeps giving me a capital loss carryover and sale of business property income.

[charliej01]

When I try to contact them it only allows me to post a question in the community...no option to provide a phone number.

[charliej01]

I got ahold of them...they are working on the problem

[iampositive69]

When you sign in to your TURBOTAX DELUXE, & click on HELP at top right of screen then click on CONTACT US at bottom right of screen, it will tell you to type in your question or keyword. Just type in HURRICANE IRMA for your question, click on the CONTINUE button & the next screen will be CHOOSE A WAY TO CONNECT WITH US. Scroll down to GET A CALL BACK, click on it & then enter your info & they will call you back. The call back may take anywhere from 20 minutes or less or up to 70 minutes. They will stay on the phone with you till it is resolved but you need to have your computer in front of you

[iampositive69]

Awesome...good luck! 🙂

[expectations13]

this doesnt seem to be fixed yet by turbotax any update?

[charliej01]

they said it could take a couple of days...I'll post when they have the update ready to download

[expectations13]

ok thank you ,ill wait for your post

[iampositive69]

Thanks for the update also

[iampositive69]

I called again today (being a little impatient) & the representative fixed my form manually. Electronically filed minutes ago. We'll see what happens.

[charliej01]

Here is a link to get notified when they have a full software update for the problem:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4205951-turbotax-online-should-not-be-creating-a-schedule-d-from-d...>

[iampositive69]

Thanks. My tax return was rejected again. "This return cannot be electronically processed at this time. The problem is currently under investigation. You may wait one to two weeks, then reopen this return, review for errors, and retransmit for electronic filing. (If the problem has not been resolved, the return may be rejected again.) If you do not want to wait and retransmit this return, you may print and file the return by mail."