When you sign in to your TURBOTAX DELUXE, & click on HELP at top right of screen then click on CONTACT US at bottom right of screen, it will tell you to type in your question or keyword. Just type in HURRICANE IRMA for your question, click on the CONTINUE button & the next screen will be CHOOSE A WAY TO CONNECT WITH US. Scroll down to GET A CALL BACK, click on it & then enter your info & they will call you back. The call back may take anywhere from 20 minutes or less or up to 70 minutes. They will stay on the phone with you till it is resolved but you need to have your computer in front of you
