Why is my return still pending? (updated 3-16-21)

[mslatinlady]

Iceman

Don't give up on e-filing.  I've been using Turbotax for 10 years and never had an e-filing problem until this year.  I think next year I'll wait to file until March to be able to give the software companies time to get their software updated properly.  Plus, this year the IRS wasn't even accepting any returns until Feb 12 so that was in itself a delay.  Anyway, I do pray that you get yours e-filed soon. 

[mslatinlady]

To  Alwyn:

The state will not accept a return until the Federal is accepted.    The Federal ALWAYS must be accepted first.

[TakNYTaxes]

Hi linch:  Yes mine was finally accepted for NY

[linch]

@TakNYTaxes Hi, congrats!! Did TT reach out to you regarding your NY return? My NY return is currently still pending and I have no idea what to do... Is there anything I could do to resolve this? 

[cowgirlup96]

Your tax person Brian helped me with my taxes and I filed them at 830am on 2/24 it is now 2/26 and they are still pending. Irs has never received them. You are telling me your tax person did my taxes wrong??

[track7229]

why is my Ct return still pending

[eacuna1]

Iceman,

Thanks for the info. I sent an email directly to Sasan Goodarzi (Intuit CEO) at about 12:15MT yesterday and got a reply from him and a phone call from a specialist at about 1:45 (which I unfortunately missed). I didn't hear the Vmail until after 5 (closing time), but I did get an acknowledgement from TurboTax that my return had been accepted by the state at about the same time (5:16). I'm not sure if this a result of sending the CEO the email or if it was just coincidental. Either way, it's done! 

I'm going to call the specialist back today and suggest, because of all of the chatter in the community, that they post some kind of statement regarding this issue.

Thanks!

[gloriasnow56]

my NM state return has been pending for 13 days. Have not recieved an email or anything

[eacuna1]

Miguel,

The Iceman suggested that I send an email to the Intuit Executive staff, which I did yesterday. I sent it directly to the CEO Sasan Goodarzi, advising him that I had an issue with my state return, in fact, that there were a lot of people from all over the US that had the same issue. He responded back to me and advised me that a specialist would be contacting me. I got a call, but missed it. At about 5:16 last night I got an Email from TurboTax that my state return had been accepted. Coincidence? Maybe, but I suspect that maybe they took a look at it and resolved whatever issue was holding it up.

You might try doing the same or just give it a couple of more days. NMTAP said that they weren't processing returns immediately, only a few to ensure that their systems were operating properly. Once completed, they were going to run all Efiled returns that they had already received. I still don't know where the issue was, but mine's been taken care of!

Good luck!

[eacuna1]

Here's the link to the Intuit executive staff. Be nice when you write them, explain what's going on, and ask if they can please help with your situation. My "pending" situation was resolved almost immediately. I don't know if it was a result of my writing them, or if it was just coincidental. Give it a try, and good luck!

https://www.intuit.com/company/executives/

[Dan95]

As of today (02/26/2021), Turbotax cannot resolve the issue.  There is no timeline for when it will be resolved.  Looks like we have to use another program to file California State Taxes.

[CO55]

My NM State tax is still Pending 14 days after Federal was accepted.  I contacted NM Tax office and record of my 2020 Tax.  Please address ASAP!!

[linven9441]

filed on 2/14.  return not in bank

[mslatinlady]

Dan95 --

Bring your issue to the attention of the Office of the President.  Here's the email address: [removed]

[email address removed]

  Tell them exactly what happened.  They need to fix that too!  Blessings.

[mslatinlady]

The email is:  [removed]