Why does the form not work if the income come from another state?

[l-knepper]

My company uses a company from another state to pay my pension. Why can I not file electronically?

[DoninGA]

Did you enter the Form 1099-R exactly as received?  The Payer listed on the 1099-R is not relevant in regards to whether or not your tax return can be e-filed.

To enter, edit or delete a form 1099-R -

Click on Federal Taxes (Personal using Home and Business)
Click on Wages and Income (Personal Income using Home and Business)
Click on I'll choose what I work on (if shown)
Scroll down to Retirement Plans and Social Security
On IRA, 401(k), Pension Plan Withdrawals (1099-R), click the start or update button

[fanfare]

delete the address, then enter the zipcode first. See what town come up.

@l-knepper