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If you are filing a New York state tax return for the 2025 tax year and have a New York-issued identification (driver's license, permit, or non-driver ID), you must enter the document number in addition to your ID number. This document number is an 8- or 10-digit alphanumeric number found in the lower right corner of your ID, or on the back if the ID was issued after January 28, 2014. The document number starts after "IDUSA.”
You can see examples at the New York Department of Motor Vehicles website.
And if you read the software again...it says the first three characters....i.e. ONLY the first three characters....NOT the entire number
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