Unable to efile NY return

[pbpublic]

Turbo tax message received unable to file NY State return due to empty box (1) on my 1099-G from the NY State Department of Labor !!!  I filed an extension before printing out my return and sending  pending answers to these questions:

1. Is there any way to efile my NY return  via Turbo Tax (correct a 1099-G bug ?? )

2. If I mail, does my refund still get direct deposited ?
3. Do I need to sign / print SSN on every tax return page as well as adding the 1099-G ??

Please advise.. never had turbo tax issues in past and this year seemed extra glitchy ... Thanks for help... 

[rjs]

Is the Form 1099-G for 2021 or for an earlier year?

If you received unemployment benefits in 2021, box 1 of the 1099-G should not be blank. The gross amount of unemployment benefits (before withholding) should be in box 1. If you did not receive unemployment benefits, why did you get a 1099-G from the Department of Labor?

Is there an amount in any other box of the 1099-G?

If you received unemployment benefits, and box 1 of your 1099-G is blank, the 1099-G is not filled out correctly. The bug is in the Department of Labor system, not in TurboTax.