State File Download Loop

LauraSimps · Mar 18, 2023 5:56:48 PM

Can anyone provide the TTStateCleanup.zip file for 2022 version?I completed the federal 2022 taxes and keep getting stuck starting the state taxes. I seems to have downloaded but won't advance. I found help here, with a file to delete the state file but it's for the 2021 version and I need it for 2022. <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/state-install-e-file-update-[product key removed]lled-e/L0heOIxUQ_US_en_US?uid=lfeo9rxv" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/state-install-e-file-update-[product key removed]lled-e/L0heOIxUQ_US_en_US?uid=lfeo9rxv</A>

Thanks for your help, guys!

I already expressed my frustration with the software -- that's clearly unprofessional for a company of any size. Bugs happen... Bugs that are not fixed for years is another story.

On support, three nice ladies from Tier 1 wasted 4+ hours of my time, trying to help me downloading what does not exist. I wish they were informed about the release schedule. Being nice is just a part of support. Being informed is completely different issue :( Clearly, Intuit has a way to go in that department too...

On money back, it would be nice and fair - no doubt, but who would compensate us for wasted time and frustration? Will just make sure I don't own any Intuit stock.

Anyway, we'll wait till March 2nd to see if the issue will go away.

Thanks again to everybody who's chimed in.