Thanks for your help, guys!
I already expressed my frustration with the software -- that's clearly unprofessional for a company of any size. Bugs happen... Bugs that are not fixed for years is another story.
On support, three nice ladies from Tier 1 wasted 4+ hours of my time, trying to help me downloading what does not exist. I wish they were informed about the release schedule. Being nice is just a part of support. Being informed is completely different issue :( Clearly, Intuit has a way to go in that department too...
On money back, it would be nice and fair - no doubt, but who would compensate us for wasted time and frustration? Will just make sure I don't own any Intuit stock.
Anyway, we'll wait till March 2nd to see if the issue will go away.
Thanks again to everybody who's chimed in.
