State e-file fee $25

Forum|Forum|2 years ago
March 10, 2024
2 replies
23 views

When you purchase the software, the Turbotax Premier label states Federal +State. There is no clear advertising that there is an additional extra $25 fee for e-filing. I hope lawyers sue Intuit for their deceiving advertising. I will avoid Turbotax and any other Intuit software platform moving forward.

bluedeb

Alumni - Champ

The purchased software states that you get a free Federal program and one free State program, it does not state you get a free State return e-file. There has always been a charge to e-file a State return with the Desktop version. If you print and mail the State return there is no charge.

The following is what is stated about the desktop software:

Includes 5 federal e-files & 1 State download
State e-file additional
CD or Download

Exclusive annual benefits include:

Free Audit Defense ($45 value)
Dedicated phone support
Lock in next year’s software at November’s early season pricing
Automatic renewal each November
Option to purchase unlimited, live expert tax advice^**

wstreichAuthor

Level 2

I purchased the TurboTax Premier 2023 Federal +E-file State Desktop version on 11/03/2023 at Costco and paid $25 extra for e-file and $35 ($45-$10 Credit) for Audit Defence.

VolvoGirl

Level 15

Yes? Do you have another question? That only says State Download. Not a State Efile. Are you in California? If you want to have the $25 state efile fee deducted from your federal refund there is an Extra $40 (45 in CA) Refund Processing Service charge to have it deducted. In California you have to take Audit Defense. You can avoid the extra $45 by paying upfront with a credit card. Or you can print and mail state for free.

You have to watch out when you file. There is one screen that can trip you up.

Levitating84

Level 2

It’s misleading and obviously TurboTax knows it too. The excuse TurboTax will use it “well that’s your fault you fell for our scam misleading ad”. I too thought it was free included with my purchase, but I had to pay 25 dollars for efile or mail in for free was the other option. Hopefully some lawyer get a hold of this and sue TurboTax for deceiving their customers