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Level 1

Question

VA State Tax Return Rejected

Forum|Forum|5 years ago
February 19, 2021
16 replies
2 views

I received a text msg that our VA state return had been rejected but for me not to worry Turbo Tax would help me fix the problem and for me to check my email for more information. The email stated that the VA Charity was identified as a potential issue in my VA return due to an error in your software. I was told to open my return in Turbo Tax and the details about what's causing the problem would be displayed and that you would walk me through how to fix the problem and help me e-file my return.

When I opened the return there was nothing detailing what I had to fix or even how to refile electronically for the VA state return. My Federal Return has already been accepted and is being processed.

Please help me immediately. This has never happened before.

Regards,

Marie & Michael [last name removed]

[email address removed]

Show previous replies

DWvas24

Level 2

Same here. Going back through it and refiling gives the same error.

Mrb11

Level 4

I’m having to wait till my federal is accepted or rejected before I can fix the issue and file again. I tried already and it isn’t acknowledging I filed federal so I have to wait.

lblankenship315

Level 2

I am having the same problem

ragz53

Level 2

where is the help from turbo tax. va dept. of taxation says they have not received my etax statement and informed me that its your problem for not filing my return. your email stated that when i log in to turbo tax that you will tell me why it was rejected. but according to va taxation, they never received it. what is going on here.

DWvas24

Level 2

agreed! Where's the explanation?

DWvas24

Level 2

For those that haven't figured it out.....you need to delete the state return and go through it again. Was able to file after that without the error and the return was accepted this morning.

Krakower

Level 2

My Virginia tax return was rejected. I followed the instructions to open my return and there would be correcting instructions, but none appears

What do I do now?

Mrb11

Level 4

@Krakower Let me guess, the error was a TT software issue? No code? I had that happen yet federal is still pending. I called TT and they screen shared so I could show them that I couldn’t fix my state because it wasn’t my mistake to fix and when I go to resubmit it it doesn’t go through and tells me I need to file my state with my federal hahahahaha. What I joke. After we got done the representative admitted to me she had no clue what was going on and I’d just have to sit around looking stupid till the 21 days from submitting is over

3042732174

Level 2

My schedule M -PBGC modification claim must be greater than 0. It doesn't matter what number I put in the fie;ds, it gets rejected.. Even those copied from my federal return, which was accepted.

I plan to file by mail.. do I get a refund.

I payed the fee to file electronically $21.40 -

KatrinaLO

Level 14

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

JohnOmasta

Level 2

I moved from CT to VA... both were rejected with the same messages as you had with the addition of "check back on 3/2 for an update" message... 6 more weeks to fix? Next year I'll try another software

HopeS

Level 8

Some states do not allow nonresident e-filing.

You should be able to efile your Federal and Resident State (State where you were living on December 31st).

Here are the steps to file Part-Year resident returns:

If you need to add this information after you've begun your return:

Sign in to Turbo Tax and select Personal Info.
A Personal info summary screen will pop up.
Question number 2 asks you the state(s) you lived in during 2022. Select your state of residence from a dropdown menu.
You'll also be asked if you lived in another state in 2022. Answer Yes and a new section will appear asking for your previous state of residence. Select the other state you lived in.
Fill out the date of when you moved to your current state.
If the rest of your information is accurate, select the blue Continue button in the lower-right corner of the screen.

After you finish your federal return, you'll automatically move to the State section, where you'll see your part-year states listed. We suggest you prepare the return for your former state first, followed by the return for the state you currently live in.

@JohnOmasta

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"