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Turbotax wont allow me to pay the $25 efiling fee

I have not been able to get Turbotax to take my payment of $25 for the State Efile.  I have a new computer and perhaps there is a setup problem on my end.   Any suggestions?

 

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1 Reply
MichelleLO
Intuit Alumni

Turbotax wont allow me to pay the $25 efiling fee

Try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser such as Firefox if you're currently using Chrome and vice versa. 
If you continue to have issues please see the link below to contact one of our TurboTax representatives so they can assist you with getting your payment processed.

What is the TurboTax phone number?

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