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turbo tax wont e-file my state tax return due to an error I cant fix

 
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9 Replies
SusanY1
Employee Tax Expert

turbo tax wont e-file my state tax return due to an error I cant fix

Can you please provide some more information about the error so that we can assist with troubleshooting? 

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turbo tax wont e-file my state tax return due to an error I cant fix

Thanks, but I got the answer to my question from a live person

turbo tax wont e-file my state tax return due to an error I cant fix

Can you share the fix?  Maybe it will help someone else.

Rizor
New Member

turbo tax wont e-file my state tax return due to an error I cant fix

How did you solve this? I am having the same  issue this year. The error is on turbo tax’s end and I cannot fix. At this point I just want my $39 back.

ChondelLO
Intuit Alumni

turbo tax wont e-file my state tax return due to an error I cant fix

@Rizor  If you share with me the error message you receive when you attempt to e-file your return, I can provide further assistance. If, however, you would like to contact Customer Support instead, please visit the link below.

 

How do I contact TurboTax?

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Rizor
New Member

turbo tax wont e-file my state tax return due to an error I cant fix

E file goes through but is rejected by State for the following error:

 

A640F4E1-7D25-42DB-98D6-2AE64F43B491.jpeg

There is no way for me to fix this. The sad part is, my  state return is for $0. I just needed to file it.

HeatherPLO
Intuit Alumni

turbo tax wont e-file my state tax return due to an error I cant fix

 Please try the workaround posted in the thread here by @AnnetteB6 for further assistance.  

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Rizor
New Member

turbo tax wont e-file my state tax return due to an error I cant fix

The workaround will not work because my federal tax return has already been filed and accepted. I cannot change the deductions. 

FangxiaL
Expert Alumni

turbo tax wont e-file my state tax return due to an error I cant fix

If you cannot e-file due to an error you cannot change, you may consider paper-filing your state tax return, assuming the state return is accurate.  

 

@Rizor

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