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A couple of years later Turbo Tax still has not fixed the issue. Tested the options listed on this thread, ending up just deleting box 14 entry all together. Then the filing went through. Probably get less of a refund - so quite annoying.
This might have something to do with importing the w2 directly, I have entered the w2 manually for years before and there was never a problem. Very painful.
Box 14 is something more or less of a comment field. It explains what items have already been included in box 1. Things like SDI, VPI, VPDI, etc. are items already included as normal compensation (benefits to you, usually as a little bit added each pay period) being taxable as normal income gain. It's the employer's payroll personnel who would know, and be responsible for, too little or too much reported into box 1, and thus reflected as a comment in box 14.
Had this same issue. Resolved by deleting the 0 in box 14. It must be COMPLETELY blank.
I'm trying to filing 2023 tax and had an exact same problem. In my case, I don't have any W2s. Your recommendation fixed the problem and was able to e-file California tax.
Thanks for the tip.
THANK YOU: This absolutely worked. There was a zero in there because I kept inserting a zero. Once I deleted the zero so it was totally blank for that line,.....IT WORKED
Such a simple solution.
THANKS AGAIN.
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