State filed automatically

[micha42]

I filed online and chose only to file federal. I received an e-mail today telling me my state return was accepted. How did this happen when I Only selected federal to e-file?

[AkinaLO]

If you are an Intuit customer and wish to report a suspicious email, website, suspected fraud, or a general security problem with an Intuit product or with your Intuit account, please reference the main security issue reporting page or reach out directly to our security team at security@intuit.com. 

[micha42]

The email was not suspicious. The fact that your system filed my state return when I did not request it to be filed is. I selected (check box) for federal and made sure the state was unchecked. I verified with my local office that my state taxes were submitted electronically and this was without my permission. 

How do you explain that the e-file was sent when it was not requested?

[micha42]

Since you could only supply an automated response that had noting to do with my concern I need to know how to contact a live representative so I can address the concern that you submitted my state taxes without my authorization and what next steps you will do to rectify this.

[TiffanyL]

Yes, please see the FAQ link provided below to reach out to TurboTax customer support for assistance:

What is the TurboTax phone number?