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Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

I get this message when filing my taxes. I lived in IL but worked in OR & IL.
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19 Replies
ReginaM
Expert Alumni

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

No, this is not a mistake.  Income from the State of Illinois and the State of Oregon need to add up to the total wages reported on your Schedule CR.  

 

 

You should go through your entries in both states as well as review your information that you input from your W-2's by following these steps in TurboTax:

  1. While in your Tax Home,
  2. Select Wages & Income,
  3. Select Review/Edit,
  4. Select Edit next to Job (W-2)
  5. Select Edit next to your W-2(s),
  6. Verifying Boxes 15 & 16 match your W-2,

To review your State Returns, 

  1. select State from your left menu,
  2. select State Review from the top menu;
  3. Select Edit next to each of the states, review the income for each one.  
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jmnasser17
Returning Member

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

@ReginaM I have a similar situation; however, based in IL, working as well in NY and CA. Column A Line 1 = total W-2 wages (imported via ADP). Column B Line 1 = sum of CA wages + calculated NY wages (W-2 wages for NY print the same total W-2 wages as appears on Column A Line 1).

 

In addition, I have a loss from an IL LLC (K-1) and rental property that appears in Column A Line 11, reducing my Column A Line 17 total income to an amount less than my total W-2 wages.

 

Is the problem that my W-2 wages equals IL + NY + CA; and IL + NY = 2x actual total wages?

 

Does IL prefer to receive these types of filings via mail for closer scrutiny?

 

Thank you for your help.

ReginaM
Expert Alumni

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

There are a couple things that you might want to check to make sure that your state returns are reflected correctly., 

 

First, review the data entry on your W-2's, making sure that your data is correctly reflected for your state, paying particular attention to Boxes 15 -20.

 

1. While in your Tax Home,
2. Select Wages & Income,
3. Select Review/Edit,
4. Select Edit next to Job (W-2),
5. Review Boxes 15-20 for accuracy.

 

Next, Start with the State of Illinois ( I am assuming that is where you reside),

 

1. While in your Tax Home,

2. Select State,

3. Select Continue,

4. Select Continue next to the State of Illinois,

5. TurboTax will question you in regards to your residency.

6. You will be asked about your earnings that you recorded in TurboTax.

7. After you are done with Illinois, follow the same steps for California and NY.

 

Hopefully this should do it for you!

 

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Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

SO..LIVE IN IL WORK IN INDIANA..ALL WAGES EARNED IN..I AM GETTING THE CANNOT EFILE, HAVE CHECKED SCHED CR IS 6000 TOTAL AND OUT OF STATE IS 6000 (ALL OF INCOME) YET IL IS 6000 AS RESIDENT, SO TOTALS DONT LINE UP, CAN I JUST NOT EFILE OR DO I HAVE AN ERROR??

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

SUM OF IL AND OUT OF STATE IS NOT GOING TO MATCH TOTAL BECAUSE THE 6000 IS COUNTED 2X IL AND IN WHICH IS WHAT IS ON THE W2 BOTH STATES LISTED WITH THE SAME AMOUNT IN BOX 16

JohnB5677
Expert Alumni

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

You stated that you live in IL and worked in OR.  The W-2 is correct. 

  • You should file OR as a Non-Resident.  The $6000 should be allocated to OR and the taxes paid were included when you entered the Federal data,
  • You will then file IL as a Resident.  The $6,000 will show up there also, but you will get a credit for the taxes paid in OR.
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Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

It is  Indiana not Oregon but regardless I get that i claim it in both but I'm getting an error that I cannot efile

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

I am getting the same message, IN and IL (resident) did you ever find an answer?

DaveF1006
Expert Alumni

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

There may be other issues why you can't efile. At this point you may wish to contact a specialist that can work through that section of the return with you. The specialists can look at your return on their screen to find out exactly what is causing this issue and suggest how to take corrective action if needed.

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Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

Hi

 

For me I was able to fix this issue. It was caused by rounding error. The 

jmnasser17
Returning Member

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

I am still getting the same message and I think it has to do with the non-W2 loss from a rental property I own and have entered. The amount is reflected in IL Schedule CR Column A, Row 11 and is 100% IL related, so Column B reflects $0.

 

The result is that Line 16, Line 17, Line 33, Line 36 are less than my Federal W-2 and IL amounts. Additionally, NY State wages reflected on my W-2 are the same as Federal and IL wages (i.e., if I only worked in IL and NY, state wages would be 2x Federal on my W-2).

 

When I'm in "Forms" view and I click "Errors" is says there aren't any; however, the SmartCheck says I can't file electronically because the amounts don't match.

 

Is this just IL having electronic filing checks in place that would fail based on this schedule?

DanaB27
Expert Alumni

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

I think it would be helpful to have a TurboTax ".tax2019" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions:
 
For TurboTax Online:

  • From the left menu, click Tax Tools
  • Tools
  • Share my file with agent click send
  • There will be a pop-up with a token number

For TurboTax Desktop:

  • On your menu bar at the very top, click "Online"
  • Send Tax File to Agent click send
  • The pop-up will have a token number

I'll be able to open TurboTax with your numbers but not your personal information. That may help diagnose the issue.

 

@jmnasser17

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swetlitzm
New Member

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

Hi - can you tell me what lines on what forms need to add up, so I can check to see the discrepancy? I'm a full time resident of IL, and worked some days in CA.

KrisD15
Expert Alumni

Return cannot be e filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR. Is this a turbotax bug?

Allocate the wages earned in California to the California non-resident return and the remaining wages to the Illinois return. 

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