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NY E-File by Itself -- Why am I unable to E-file NY state return by itself after re-E-filing the federal return successfully after both of them were originally rejected?

I just called TurboTax and they confirmed the this is still not working and that they are supposedly working on a fix.  Very poor TurboTax.

I e-filed both federal and NY state and both were rejected because the AGI amount (from last year's paper return) did not match the IRS database (had paper-filed last year and IRS has apparently not updated all of its records yet).

The latter is an IRS issue, but TurboTax should have warned me about this issue in advance of trying to e-file.

I then "by-passed" this problem (as recommended in the community discussion forum) by entering zero for AGI, and I e-filed the federal return again (by itself) and it went through just fine, and was accepted.

Now, I am trying to e-file the NY state return and (much to my surprise) Turbotax will not allow you to e-file the NY state return by itself.  When I select e-file NY state, it then tells me I have to go back and also select the federal return to be e-filed along with the NY state one.  But, when I go back, there is then no way/option to once again select the federal return.  So, bottom line -- there is now no way to e-file the NY state return by itself.

Can't do it by itself and can't reselect federal one to go along with it.  I am truly surprised by this, as many people may e-file the federal first and then do the state return later, and this feature is apparently broken.  TurboTax -- Please advise or fix ASAP -- thanks!

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6 Replies

NY E-File by Itself -- Why am I unable to E-file NY state return by itself after re-E-filing the federal return successfully after both of them were originally rejected?

Are you using the Desktop program?

Please sign up on this new Desktop state efile error FAQ

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-not-able-to-e-file-my-state-return-after-...

jammjm
Returning Member

NY E-File by Itself -- Why am I unable to E-file NY state return by itself after re-E-filing the federal return successfully after both of them were originally rejected?

Having the same issue; hoping that Intuit can fix this ASAP. Anyone heard anything back from them yet regarding a fix?

NY E-File by Itself -- Why am I unable to E-file NY state return by itself after re-E-filing the federal return successfully after both of them were originally rejected?

Today (3/19/2021), I just downloaded the TurboTax updates, and I was now able to transmit (E file) the NY return by itself (without the federal one, which was previously e-filed), so this problem appears to have been fixed with the updates made today.

jammjm
Returning Member

NY E-File by Itself -- Why am I unable to E-file NY state return by itself after re-E-filing the federal return successfully after both of them were originally rejected?

Thanks! We're all set. Have a great weekend. 

NY E-File by Itself -- Why am I unable to E-file NY state return by itself after re-E-filing the federal return successfully after both of them were originally rejected?

I am trying to hit your link and I am getting an "Access Denied" message that I do not have sufficient privileges. I am a long time user with a valid account. Can anyone help???

NY E-File by Itself -- Why am I unable to E-file NY state return by itself after re-E-filing the federal return successfully after both of them were originally rejected?

That's probably because it is fixed.  Are you using the Desktop program?  You may need to update it.

 

If your program says it's up to date or you can't update it then do the Manual Update.  This has also fixed the State forms not available problem for some users.

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

 

Also you may need to first update the federal status,  you can't efile state unless Federal was efiled and accepted.  

 

For the Desktop program you have to check the filing status inside the program.  Open your return and go up to menu item

File > Electronic Filing > Check Electronic Filing Status

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