NJ E Filing Error Message

[Bsharris17]

Lol.  Bad testing for this bug to come out . They need to fix asap.   The forms were so late already.. call and put pressure to get this fixed.

[anthony.john.dim]

@kevin85193  lol keep it real.  we're all expecting refunds.  otherwise we'd be filing 4/15.

[kevin85193]

@anthony.john.dim 

HAHA, I owe more than I'm getting back :( . le-sigh

[smpote]

I am getting the same message. Can I still e-file New Jersey 

[anthony.john.dim]

spoke with customer support. They're aware of the issue and working on it.  I'd try back tomorrow.

[Bsharris17]

No you have to wait until the fix is in

[miro4]

Same issue here and I have no business or any business income.

I entered my tax information into Turbo tax on 02/16. I could not print or file due to a message about missing NJ forms, so I decided to wait a couple of days.

I received Turbo Tax updates on 02/17 and now when I do final review I am getting the same error:

Returns with Pass-Through Business Alternative Income Tax Credit are not eligible for electronic filing.

I have checked my entries at "Wages & Income" and "Deductions & Credits" sections in detail and I have not found anything there. 

[joejohn26]

Glad to hear that they are aware of it. Hopefully, they'll issue an update soon and not break something else.

[scwatt]

Same here. Spoke with a rep and they said it was a TT issue and I will receive an email when it's resolved. I just filed my federal and will wait for the state. Sigh

[ramorgansr]

Yes, needs to be addressed. I'm getting the same error. Very frustrating! Never had an issue like this with TurboTax in all the years I've been using it!

[robknott]

Frankly TurboTax's response has been less than satisfactory so far.

They should refund the cost of the tax service to everyone effected by their own internal glitches and software issues. There is no reason customers should have to spend countless amount of time trying to figure out what is going wrong and why these errors are being received. It's especially aggravating when TT own support staff aren't being properly made aware of this now obvious and widespread issue and are relatively clueless on the phone when you bring this issue to their attention. 

[ewhawley1986]

Having the same issue. Contacted TT who said that it must be an issue with NJ Division of Taxation which I replied that's not possible. I waited until 2/17 (today) for the NJ Schedule DOP to be available, and when I went to file, it said I cannot file electronically because "Returns with Pass-Through Business Alternative Income Tax Credit are not eligible for electronic filing." I do not own a business, and there is no reported credit. I even checked my NJ State return, and it's line item 62 which is blank. TT needs to resolve this issue, because it's obviously an software error.

[atortor]

Received the same error message after update today. Interestingly, my son-in-law had no problems filing his NJ return last week. On the same day he filed his returns, I tried filing mine but it was rejected. I had to wait until today to update then file.

spent an hour on the phone with TT support. The rep was clueless. She told me to wait a few days then try again. I asked for the $20 filing fee refund. She sent me a link for a product refund instead.

I’ve used TT for 18 years and never had a problem. Will not use again after this debacle!

[LDTT]

I agree.  Given that, originally,  filing was held up because "NJ hasn't finalized form" and then this problem, Intuit / TT is holding up users from filing through their toolset.  And they will charge $20 for the privileged when their software finally works.   Not only cost of our time but also cost of delayed refunds.  TT  refunds should be offered, clearly advertised, and made. 

[FalconX]

Yeah I am having the same issue.  I waited till the 17th and now I can e file because of this.  My taxes are mostly the same from last year aside from some numbers being lower on my 1099s.  The W-2, 1098, and banks with my 1099s have not changed.  So not sure what the issue is.  Sounds like a glitch.