Frankly TurboTax's response has been less than satisfactory so far.
They should refund the cost of the tax service to everyone effected by their own internal glitches and software issues. There is no reason customers should have to spend countless amount of time trying to figure out what is going wrong and why these errors are being received. It's especially aggravating when TT own support staff aren't being properly made aware of this now obvious and widespread issue and are relatively clueless on the phone when you bring this issue to their attention.
