My address I’m using on this years return was used last year as well I moved from California to Arizona in June 2018. All my information is correct and has been used with turbo tax but I keep getting How do I clear this “ We are having trouble authoriz

castlp · ‎February 15, 2020

TerukoL · ‎February 17, 2020

Your question was cut off. Could you please post again.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

castlp · ‎February 18, 2020

How do I clear this “ We are having trouble authorizing your payment Before you can deduct your fees from your federal refund, you'll need to correct your personal information. Please go back to the My Info section, make sure we have your correct address, and then come back and complete your order.” my information is correct. I’m using my current address. I moved last year California to Arizona and both address’s where on my return. I’m also using the same card I been using for 4 years with turbo tax. My drivers license still California does that matter?

Expert does your taxes

Do it yourself

Resources

Support

My address I’m using on this years return was used last year as well I moved from California to Arizona in June 2018. All my information is correct and has been used with turbo tax but I keep getting How do I clear this “ We are having trouble authoriz