Kentucky State Tax Error

[DemiW]

@Klwalsh @jhatcherjr41 @Oakley12 @yeloperl @mds041703 

No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

@cleanedoutservic 

No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

@rynomeade No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

@Rosita62 

No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

@Lexi7 

No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

@ruebydoo2 

No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

@Bpalmer622 

No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

@kyant 

No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

@jhatcherjr41 

No worries, TurboTax is fixing the issue.  Be sure to sign up to receive an email update:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[Mark 1969]

same issue 02/05/ at 0955 pm. 

[BRCATZ]

Got the KY State Error Message also, should I go ahead and E-file my Federal then now and come back to E-file State later. That option is available but I wonder if I would need to fix my Federal side of things first when Turbo Tax gets this fixed.  If I E-file Federal now, I can't go back in fix anything if needed without doing an Amended Return later.  Is this correct what I am thinking?

[dshadetree88]

I got this exact same message too. Then I was like okay fine, so I'll mail it in, whatever, but TurboTax still wants to pay for the state fee. Jokes on them. If I can't submit it for e-filing, they shouldn't get a penny for state because this is clearly an issue on their end. I don't even have children, nor did I claim any, they can clearly see that. TurboTax is drunk, go home. 

[beckybsharpe]

I came here yesterday to ask the same thing. I’m almost afraid to file federal and come back later to state because what if something else is wrong. I am definitely not trying to give myself more of a headache after this ordeal. And They keep directing us to that link that states the issue is resolved. Super aggravated at this point. 

[Skm85]

I caved and paid the extra just to talk to a human. ZERO help. Just to be told it’s something on their end and nothing I did. But no one offered me my money back. All I got was the generic “sign up for email updates” I also noticed that post was 3days ago. So they could have let us know there was a problem. Seems like a shady way to get us to “upgrade” and pay more. 

[jatland]

I am having exactly the same issue. Never claim any dependent care and SSN for me is already there. Deleted return and started fresh to same problem.

"returns that do not have an ssn or ein for each dependent care provider are not eligible for electronic"