Kentucky State Tax Error

[Ravenwolf6201]

Same error - No Form 2441 in federal return, no dependent care credit taken at all in state return.  Did taxes twice, deleted State return, added form 2441 in federal, then deleted for 2441 in federal, then started state taxes over to make sure it pulled accurate info from the federal form.  I paid to be able to e-file and receive my return quickly not send in paper and wait.  

[dukefan525]

Hello

I am trying to process my Ky taxes and it states that i need EIN or SSN of dependent care 

I do not have dependent care.  It will not allow me to efile 

[dukefan525]

good! Cause this is annoying and we pay a nice price using your service to have issues!

[dsmoore]

I've been researching to find out if any other tax software is having this problem but can't find anything except the problem turbotax is having.  I'm giving Turbotax until 2/7/22 to resolve the issue as I noticed that KY Dept of Revenue will begin processing returns on that date to see if that is what is causing the error.  Turbo Tax customer service told me to try again in a couple of weeks or mail the return in (KY will take 3 months to process), this is unacceptable.  I am reading good reviews about TaxSlayer and will try them out if not fixed by TurboTax by 2/7/22/

[imangie1629]

Any news on this fix yet? Wanting to file my taxes but if this issue is not going to be resolved soon I will use another service.

[MrBlueSky]

I am having the same issue as well.  Hope a fix is released ASAP. Quite frustrating. 

[CA101]

Has anyone had success with this yet?  Ready to file today and getting this error message.  

[mds041703]

02/05/2022 @1234 EST, not fixed.

[JJWELSCH44]

Has Turbotax fixed the problem regarding the "dependent care provider" issue ? so we can E-File?

[Ilovemysexywife71]

My ssn is [removed] .Amanda's is [removed]. Natasha's is [removed].

[Teemoe23]

Please let us know when this has been fixed. I’d like to electronic file asap. Thanks 

[den12]

I get the same message can not file state. But i get the same message on 4 other tax sites

[mcaschera77]

same!

[baileycfox]

I'm also having the same issue. I've filed with TurboTax for the past three years and this issue has never come up.

Last night I spent an hour on the phone with support and he directed me to go into my forms and delete Form 2441 (Child and Dependent Care Expenses). I don't have a child, so obviously I didn't have this form to delete.

After that he asks me "You don't have a kid?" and I said no. And then he says "Uhhhh what about last year?" as if I had a kid and it just disappeared lol. And then his grand solution was "Uhhhhhhhhh... Go to 'Tools' and hit 'Clear & Start Over.'" And at that point I just said "Yep. Okay, thanks for your help. Sure, I'll fill out the dumb survey," and hung up.

Today I tried to file my taxes TWO more times and the same thing happened again. When the error message comes up, there aren't any options to correct this. This is seriously ridiculous lol. I'm 24, single, and have never had a child or a dependent so I have NO idea where this is coming from. I've reread the question in the beginning about whether or not I have dependents like 10 times before answering it, just in case I'm missing something here.

Venting about my own stupid issue because I'm hoping we get a solution soon. My advice for now: Invest in ibuprofen. My stress headache over this is unreal. 

[bigcat024]

When will the issue be resolved regarding the EIN required for child tax credit.  I do not have children and this pop up is preventing me from e-filing my KY state taxes.  I have been trying to file them for over a week now.  I have used Turbo Tax for many years and this has never happened.  I will not use them next year.