Cannot Start State Tax Returns? Bug?

[ufjl0302]

After two weeks, is there any solution? I do believe this is common issue. It was report from 2020, and turns out that Turbotax keeps has the same bug without being solved.

[zeusnhuerra]

Yes there is a fix. Call support and ask to speak to a Supervisor. They are the only ones that have the fix for 2021. It must be a Supervisor 

[ufjl0302]

I called CSR this morning, and the answer is funny enough. CSR told me that TN tax return form is not ready yet, and it is the reason I got into the endless update loop. The planned updated schedule is the end of Feb. and I will try it again in 03/01, if it still does not work. I will update here. So far, I am not happy with that. 

[DoninGA]

---

@ufjl0302 wrote:

I called CSR this morning, and the answer is funny enough. CSR told me that TN tax return form is not ready yet, and it is the reason I got into the endless update loop. The planned updated schedule is the end of Feb. and I will try it again in 03/01, if it still does not work. I will update here. So far, I am not happy with that. 

---

Tennessee does not have a personal income tax so there is no Tennessee state tax program to download.

The Hall Tax for TN was repealed effective for tax year 2021 and all future tax years so there is no more requirement to report interest or dividend income on a TN tax return.

Go to this Tennessee website for information on the Hall Tax repeal - https://www.tn.gov/revenue/taxes/hall-income-tax.html

[zeusnhuerra]

Yes I was told the same thing. You can go through the motions on TurboTax online and it will work I am pretty sure. After I knew that then I deleted it and asked to speak to a supervisor.  Once with the supervisor it took less than 10 min to fix