TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 4

Question

Anyone else’s CA state return get rejected due to charitable contributions?

Forum|Forum|4 years ago
February 16, 2022
34 replies
0 views

Per the email it says my state return was rejected due to:

What happened

CA_CharitableContributions_Hold - Your tax return was rejected due to an issue with California Charitable Contributions

I went back through my state return and it all looked fine to me. I’m guessing there is some glitch in the system because it says to come back the 17th or after and go through your state return and fix any prompts. Anyone else having this same issue?

TurboTax Premier Online

dean giest

Level 2

Yes I got this message : CA Charitable Contributions Hold - Your tax return was rejected due to an issue with California Charitable Contributions.

Went through the entire Fed and State process and did not find anything related to the charitable contributions issue. Clearly I need support since I did not include any charitable contributions in the Fed or State filings because it did not make any difference to the amount of tax.

jme02100Author

Level 4

Dean-I just went back and put $0 for charitable contributions (it's a pop up that asks how much you donated to charity on the fed side) deleted my old state return and imported the info again from my fed return and my state return was accepted ~30 minutes after refiling. For something so arbitrary not effecting how much I owe or get back it's obnoxious. Hope this helps.

khoupernicus

Level 2

How do I get back to this pop-up? I remember seeing it and entering some miniscule number, but the number I entered doesn't show up under the "Charitable Donations" section under the Fed taxes. Anyway to form edit the CA return?

dive girl

Level 2

Hi:

I am having the same problem... my CA state return has been rejected twice and each time I received an e-mail with this message:

CA_CharitableContributions_Hold - Your tax return was rejected due to an issue with California Charitable Contributions.

I have checked and re-checked my return, and everything is accurate. Turbo Tax needs to fix this issue.

MC2022

Level 2

TurboTax is working to fix the issue. 24-48 Hours hoping! Fingers crossed

jme02100Author

Level 4

@MC2022 Lol they said this a week ago when mine bounced and said would be fixed by the 17th, so take what they tell you with a grain of salt. None of their tax “experts” had any clue how to fix this nor did they take any ownership of the problem when I called either. The tax “expert” was bamboozled while I screen shared with her. Then I figured out a work around that seems to work.

HEY TURBOTAX instead of allowing people to file taxes knowing their going to get rejected because of a software error how about sending out a notification, an e-mail, anything besides continue to let people file knowing they are going to just get kicked right back.

Jkastrow

Level 2

I shared my screen with an expert and he had no idea what was wrong. He sent me a follow up email telling me to delete the state return and do it all over again. As others have mentioned about changing the donation on Federal Return, that seems to be the issue. Other forums have mentioned the same, the issue is on the federal side. I’ll try this and see if I have any luck.

Jackie2023

Level 2

Yes, twice now. I went thru the 'lets fix my taxes' or something close to that option. That was last night on 02/16/22. This morning 02/17/22 (obviously lol) another text alert that California rejected my return and yes for the same reason:

[California return rejectionReject Code CA_CharitableContrib].

I'm going to try now again to fix the error. I donated over $300. to charities, we'll over. If I'm not mistaken, the max amount eligible to actually claim is $300. for donation amount. I do not need the tax break so I am hoping to just delete that entry to get it moving.

samanthahausler

Level 2

I had the EXACT same error but I reside in KY. My federal taxes were accepted the same day, within a few hours, but my state has rejected twice now! I think it is a system issue with TurboTax which considering what I pay shouldn't be happening.

bmfair

Level 2

Same issue as everyone above.

jme02100Author

Level 4

For all those experiencing this issue I recommend trying the above to fix the state return. Go back zero out your fed charitable contributions (even if it’s been accepted and approved already this doesn’t matter) then delete your state return and hit start over and it should go through as long as you $0’ed out the question asking how much you donated towards charity on your fed return.

Mathpiggy

Level 2

Anyone got their CA tax accepted?

I resubmitted again yesterday (2/17), so far, nothing. Excepting it to get rejected too.

I took the Standard Deduction, so I didn't input anything for charitable donations. However, when I checked on Fed Tax printout, it shows $600 under "Standardized Deduction", line 12b. I don't even know how to take it out. I went through my Fed Tax too, did not have a place for me to input the charitable donation, hence, I couldn't adjust that.

This is frustrating.

Davena

Level 2

Yes! Mines keep saying that. I called and talked to an agent yesterday, he said there was a software error with CA and should refile after the 17 today is the 18th I refiled but it’s still getting rejected so I’m not sure what’s going on .

CHERCA2001

Level 2

yes, same here. I received a rejection again today after lowering it yesterday. Today I just deleted the whole amount being it was only a $20 difference.

Jasminec

Level 2

Yes! Mine has the same issue and has been rejected 4 times! I’m so annoyed

mpandyausa

Level 2

My State tax rejected three time due to ca charitable contribution. I checked everything find nothing .

Mathpiggy

Level 2

@mpandyausa

you have to go through your Fed Tax to remove the amount under charitable donation. There's nothing under CA tax you can change. see my earlier posts.