I spoke with support on the phone and shared my screen with her and she said it was most likely something they need to update so to try and refile according to the instructions below she tried to blame me for the issue and took absolutely no ownership for the problem with their software. In my opinion it has to be a system error with their software as it has a future date to refile the CA state taxes when you go to fix my return it says:
Description of error:
Your tax return was rejected due to an issue with California Charitable Contributions.
What needs to be done:
ACTION NEEDED: Important Information About Your California Tax Return Your California tax return wasn't e-filed because of an issue in the return. But hang on, we're here to help you fix what went wrong and get the return filed. What do I do now? If you're using a CD or downloaded version of TurboTax: -On or after February 17th, update TurboTax (visit our Support Site if you need help updating) -Go back through your California return from the beginning -Make any corrections if prompted -E-file your return (you won't be charged for e-filing) If you're using the online version: -On or after February 17th, log into your TurboTax Online account -Go back through your California return from the beginning -Make any corrections if prompted -E-file your return (you won't be charged) We apologize for any inconvenience. Thank you for using TurboTax!
Pretty terrible considering they continually make me pay for the deluxe or premier software only to have glitches like this. If this doesn't get resolved by just resubmitting after tomorrow I'll be e-mailing a lot of their people with my dismay. Also getting to an option to a live person on the phone takes a good 15 minutes because their automated system is absolutely terrible.
