Hi timabba,
I just had the same experience with my desktop version! Finally submitted!
After submitting, it gave me the option to write a review. This is what I posted with my one-star rating:
"When I tried to file my taxes, there was a glitch that prevented me. I got an error message that looked like this:
'Information Worksheet: Form 1099-Q is still being worked on. Please return after it has been updated..
Taxpayer's First Name: .....'
I went on the Intuit community forum and discovered that this was a common problem for Oregon users filing a 1099-Q form to take a distribution from a 529 plan. Some of the users in the forum had been complaining to TT for weeks, only to be gaslit and told that it was a problem with an Oregon form, or they were promised that a fix was just around the corner. I had to wait over a week for the bug to be fixed, but not nearly as long as others who started their taxes much earlier.
I have been using Turbo Tax for years and I have occasionally run into little bugs like this, but this was the first time I was completely prevented from fixing it on my own and filing my taxes."
I doubt someone from Intuit would look at that and give you a refund, but it can't hurt. Maybe it lights a fire under them to do better next year or warns would-be customers against buying TT.
