I'm trying to file my state taxes using the Windows desktop version of TT 2023 Deluxe and paying the state electronic filing fee via credit card. When I select the credit card option, it asks me to login to the TT (Intuit?) website, but when I try, it fails to login. It never asked me to enter my credit card info anyplace - which is what I thought the next step should have been, not logging in to the website. (I have never used the TT website to prepare or file my taxes, so I have no idea why I should have to login there.)
I went to both the Intuit and TT websites and was able to login without any problems, so I know I'm using the correct login info.
What am I doing wrong, or is it a problem with the program/process?
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Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
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