Paying to file state taxes

I'm trying to file my state taxes using the Windows desktop version of TT 2023 Deluxe and paying the state electronic filing fee via credit card.  When I select the credit card option, it asks me to login to the TT (Intuit?) website, but when I try, it fails to login.  It never asked me to enter my credit card info anyplace - which is what I thought the next step should have been, not logging in to the website.  (I have never used the TT website to prepare or file my taxes, so I have no idea why I should have to login there.)

 

I went to both the Intuit and TT websites and was able to login without any problems, so I know I'm using the correct login info.

 

What am I doing wrong, or is it a problem with the program/process?