CatinaT1 - Thanks for the link, however I have already contacted TT Customer Service and the agent there was able to help me file my state taxes - but only after much trouble on her end trying to get the *pay by phone* procedure to work correctly.
This is the first time I have had this issue with TT and have been using it for it to file my taxes for 30+ years. Given the problem I and (if the questions in the TT Community Forums are any indication) may others have had with the state tax filing and the problems that the agent helping me had, I say that the software changes that were made in order to support the 2023 tax year needed more quality control testing to ensure that everything worked as it should.
