Not Eligible for electronic filing of VA taxes for 2024

HanBeck2010 · ‎March 30, 2025

My husband and I are residents of MD and earn salaries in MD, but own short-term rental property (and make rental income) in VA. In past years, Turbo Tax has allowed us to electronically file our Virginia Nonresident Income Tax Return (form 763). For 2024 taxes, Turbo Tax is telling us that we are not eligible for electronic filing because “The return includes Form 763S, Virginia Special Non-Resident Claim For Individual Income Tax Withheld.”

Form 763S is not applicable for our situation and we have never been asked to file this form before. In Turbo Tax, I went back to the “My Info” section and changed “Other state income” to “None apply” (as our wages and salaries are only coming from MD) in an attempt to fix this issue, but Turbo Tax is still telling us that we cannot file VA taxes electronically.

I am wondering if Virginia is making form 763S mandatory for 2024 (even though it is not applicable to us) or if there is a glitch in Turbo Tax 2024 online software.

We already paid Turbo Tax to electronically file our VA taxes, even though we are now being told that Turbo Tax cannot file them.

MaryK4

Can you try to delete the form to see if that clears the error? If it does not, please let us know.

Windows instructions

Open or continue your return.
Switch to Forms Mode by selecting the Forms icon.
From the menu, select the form you want to remove.
After the form is generated in the right pane, select the Delete Form button.
Follow any onscreen instructions to remove the form or forms.

Mac instructions

Open or continue your return.
Switch to Forms Mode by selecting the Forms icon.
From the menu, select the form you want to remove (if you don't see it, select Open Form at the top).
From the Forms menu, select Remove [form name].
Follow any onscreen instructions to remove the form or forms.

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