Minnesota state tax E file issue: Returns with value less than $5 for total qualified student loans used to pay postsecondary education under student loan information are not eligible for electronic filing

[arsilbert]

How do you delete a state to start that over?

[DoninGA]

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@arsilbert wrote:

How do you delete a state to start that over?

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See this TurboTax support FAQ for deleting a state tax return when using the online editions - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-delete-my-state-return-in-turbotax-on...

[arsilbert]

What about for people who purchased the Business edition?

[DoninGA]

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@arsilbert wrote:

What about for people who purchased the Business edition?

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Not familiar with the Business Edition.  But if it is similar to the other desktop editions there should be a Remove State Return in the File menu in the upper left of the program screen.

[MNpayer]

I am unable to e-file state due to: "a value < $5000 for total qualified student loans used to pay education under student loan information are not eligible for  e-file."  I haven't had student loans for 20 years.  I went through federal and state repeatedly to see if I accidentally checked some box???!  What a waste of time.  I'm fearful that if I delete my state to redo it, they charge me for reloading?  Is that possible?

[MNpayer]

Hi, I saw your answer about the M1SLC form for student loans making e-filing difficult.  I have no student loans and did not pay off any loans this last year...., and I still got that message and am unable to e-file.  Can you think of anything that I triggered that would confuse turbo tax?

[AmyC]

@MNpayer

For stuck information follow these steps:

1. Delete the form, see How to Delete 
2. Log out of your return
   1. Try one or more of the following:
      • Don't use Internet Explorer.
      • Clear cache and cookies,
      • Sign in using a different browser.
      • Sign in using a different device.
3. Log back into your return.
   • Enter the form again.

[vine1226]

I paid $25.00 to file my Minnesota Taxes electronically. Because I was penalized by Minnesota for not having enough estimated taxes paid, I later found out I could not file due to the penalty. Since I was not able to file my Minnesota taxes electronically, I am asking for a refund of the $25.00 I paid to file electronically.

Thank you,

Don Dugo

[HeatherPLO]

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

@vine1226