Local income tax for a locality I dont work in

[Bubbles230]

On my W2 form, there is local income tax for Yonkers RES and Yonkers NONRES.

I have NEVER worked in Yonkers (and I want to reclaim this amount), but TurboTax does not realize this was accidentally held by my employer and wants to mark me as someone who has worked in Yonkers.

How do I reclaim this full amount without being taxed for a residence in which I have no relations with?

[LenaH]

I cannot recreate this error with TurboTax Desktop or TurboTax Online.

If you are still getting an error, it would be helpful to have a TurboTax ".tax2021" file that is experiencing this issue.

You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: Go to the black panel on the left side of your program and select Tax Tools. 

1. Then select Tools below Tax Tools. 
2. A window will pop up which says Tools Center.  
3. On this screen, select Share my file with Agent. 
4. You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number. 
5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

[Bubbles230]

Hi Lena,

Thanks, token number is 988120.

[LenaH]

I could not replicate your error.  I was able to mark myself as a nonresident of Yonkers and was able to mark that I did not get income from Yonkers sources.

The only change I made was that I changed YONKERS NONRES to Yonkers in the W-2 input. YONKERS NONRES is the tax nonresidents of Yonkers pay when earning money in Yonkers. Therefore, it should be added to Yonkers tax withheld. 

You can also delete Form Y-203TP.

To delete, please follow the insturctions below:

1. Open your tax return.
2. Click on Tax Tools.
3. Click on Tools. 
4. Click on Delete a Form. 
5. Scroll down to your state forms and look for the Y-203TP form and click Delete.

If that does not work, your best option may be to delete your state return and restart it. 

You can delete your state return by following these instructions.

Note: If you've already paid your TurboTax state fees or registered your free version with your state return attached, you can't delete your state return.

1. Sign in and open a section of your return
2. From the menu, select State and then select Continue on the Let's get your state taxes done right screen
3. On the Status of your state returns screen, select Delete next to your state, then answer Yes

If you’ve already paid your state fees, you can’t delete your return, but you can start over by selecting Start Over next to your state return on the Status of your state returns screen.

@Bubbles230

[Bubbles230]

I've deleted the Y-203TP form and started over for the state return.

However, both times it has requested that I change my answer to TP Yonkers Income Yes.

It will not let me e-file if I do not make this change.

[LenaH]

Please try clearing your cache and cookies.

Your browser stores recently visited webpages as temporary files in a cache, which enables the pages to load more quickly when revisited. However, a full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

• Google Chrome
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• Microsoft Edge

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive. On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

• Internet Explorer
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• Safari for iOS (mobile devices)

If that still does not work, then please call Intuit at 1-800-4-INTUIT (1-800-446-8848). TurboTax support is open daily from 5:00 AM to 9:00 PM PT. You will be able to share your screen with them and they can assist you with getting past this error. 

@Bubbles230