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Please phone TurboTax Support during business hours for assistance with your billing issue.
Use the form at this link to be assigned a phone number. The number will not display when they are closed. This time of year they are open 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
Indicate that you are using the CD/download product.
In the question line, enter "need help with billing issue" (or similar) without quotes.
https://support.turbotax.intuit.com/contact
You wrote: "How can I delete NJ..."
As for deleting NJ, see if this answer by another SuperUser in a similar thread is helpful to you:
https://ttlc.intuit.com/questions/3077188-remove-a-state-not-my-state-form-my-return
Please phone TurboTax Support during business hours for assistance with your billing issue.
Use the form at this link to be assigned a phone number. The number will not display when they are closed. This time of year they are open 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
Indicate that you are using the CD/download product.
In the question line, enter "need help with billing issue" (or similar) without quotes.
https://support.turbotax.intuit.com/contact
You wrote: "How can I delete NJ..."
As for deleting NJ, see if this answer by another SuperUser in a similar thread is helpful to you:
https://ttlc.intuit.com/questions/3077188-remove-a-state-not-my-state-form-my-return
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