Solved: I purchased the Federal/State Deluxe CD; pay taxes in DE and PA.; mistakenly thought that I had to purchase a NJ return too. How can I delete NJ and get a refund?
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I purchased the Federal/State Deluxe CD; pay taxes in DE and PA.; mistakenly thought that I had to purchase a NJ return too. How can I delete NJ and get a refund?

 
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Level 15

I purchased the Federal/State Deluxe CD; pay taxes in DE and PA.; mistakenly thought that I had to purchase a NJ return too. How can I delete NJ and get a refund?

Please phone TurboTax Support during business hours for assistance with your billing issue.

Use the form at this link to be assigned a phone number. The number will not display when they are closed.  This time of year they are open 5AM-9PM Pacific (8AM-12 Midnight Eastern)  7 days/week.

Indicate that you are using the CD/download product.
In the question line, enter "need help with billing issue" (or similar) without quotes.

https://support.turbotax.intuit.com/contact

You wrote:  "How can I delete NJ..."

As for deleting NJ, see if this answer by another SuperUser in a similar thread is helpful to you:

https://ttlc.intuit.com/questions/3077188-remove-a-state-not-my-state-form-my-return


View solution in original post

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Level 15

I purchased the Federal/State Deluxe CD; pay taxes in DE and PA.; mistakenly thought that I had to purchase a NJ return too. How can I delete NJ and get a refund?

Please phone TurboTax Support during business hours for assistance with your billing issue.

Use the form at this link to be assigned a phone number. The number will not display when they are closed.  This time of year they are open 5AM-9PM Pacific (8AM-12 Midnight Eastern)  7 days/week.

Indicate that you are using the CD/download product.
In the question line, enter "need help with billing issue" (or similar) without quotes.

https://support.turbotax.intuit.com/contact

You wrote:  "How can I delete NJ..."

As for deleting NJ, see if this answer by another SuperUser in a similar thread is helpful to you:

https://ttlc.intuit.com/questions/3077188-remove-a-state-not-my-state-form-my-return


View solution in original post

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