I am being asked for a confirmation number for the free state filing I should be receiving with my purchase.
You'll need to sign in or create an account to connect with an expert.
Please contact Amazon and let them know what you purchased and that you didn't receive the code you need.
I have been trying for 3 weeks to file my MA state return using Delux. However I still cannot efile, get messages that it needs to be updated. Spoke with 6 customer support people that have not been able to fix the problem and are baffled. I am now 3 tax returns behind schedule for my family. Can not seem to get a live person today to talk too. Have been a very l;ong time customer, after today I will tell everyone not to use any of intuit products because of poor customer services. I also hav e paid 3 times to efile my state and not money returned, except 1. Still need 2 more credits if a live person ever gets on the phone. The telephone connect keeps tell me I have to repay for an upgrade to talk to a libve person. At this point I have spent $50 for the softrware and 26.55 and 21.99. I will nolonger pay intuit any more until they start to refund me or contact me with a fixzed software. I have other friend that are not have this problem.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
loreyann
New Member
gerardh
New Member
RamGoTax
New Member
RamGoTax
New Member
cseals07
New Member