how can i confirm my delaware state tax return was accepted

[vlaino]

used TT e-file but now need to be able to prove my return was filed and accepted

[DoninGA]

Did you e-file your state tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

[vlaino]

thanks - i knew the process and followed it.  i efiled and received the emails which i deleted once i saw the return was accepted by delaware.  now they are saying they never received it so i am trying to figure out if i can get a copy of those emails again

[DoninGA]

@vlaino You will need to contact TurboTax support and they should be able to supply you with the DCN (Document Control Number) for the state return that was e-filed.  Then provide that number to the state tax agent or one of their supervisors.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

[VolvoGirl]

@vlaino  What didn’t the state receive?  The tax return OR a payment if you had a tax due?   I would think a tax due payment since it’s probably too soon to ask about a tax return and they wouldn’t even know if you were suppose to file a tax return.  

Your only proof of payment is your bank statement or credit card showing the payment coming out.  Turbo Tax only passes your bank account number to the IRS or state for them to take it out of your account.  (Most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay).  And some banks use different routing numbers for deposits and payments.  Double check the number you entered with your bank.

Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo.  If you owed tax, it will show the payment information and how/when you decided to pay.  Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.