@vlaino What didn’t the state receive? The tax return OR a payment if you had a tax due? I would think a tax due payment since it’s probably too soon to ask about a tax return and they wouldn’t even know if you were suppose to file a tax return.
Your only proof of payment is your bank statement or credit card showing the payment coming out. Turbo Tax only passes your bank account number to the IRS or state for them to take it out of your account. (Most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay). And some banks use different routing numbers for deposits and payments. Double check the number you entered with your bank.
Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo. If you owed tax, it will show the payment information and how/when you decided to pay. Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.
