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Hello so I’m on the final part where I need to sign and file but I’m having an issue in regards to my zip code, my residency is in Texas but I’m stationed in Okinawa.

 
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2 Replies

Hello so I’m on the final part where I need to sign and file but I’m having an issue in regards to my zip code, my residency is in Texas but I’m stationed in Okinawa.

What is the exact error message about a zip code?

 

Did you happen by any chance to have chosen to add MAX Benefits?   If so, have you already actually paid for it?  If you haven't, then don't pay for it yet.     MAX may be causing that "state and zip code" screw up.

 

Do you use a physical foreign address or a military mail address like APO/FPO?

 

Don't post any personal info in this public Internet forum.

Hello so I’m on the final part where I need to sign and file but I’m having an issue in regards to my zip code, my residency is in Texas but I’m stationed in Okinawa.

@ stephoncatchings 

The following info is unrelated to your above issue, but just checking to see if you are expecting the military discount; i.e., free TurboTax editions?   You appear to be using Live Deluxe.    The Live products do not qualify for the military discount of free Federal and state returns for active duty military rank E1-E9 and reservists with a W-2 from DFAS.   Are you within that rank and would normally qualify for the military discount of free TurboTax editions if you weren't using the Live feature?

 

The Live feature allows for on-demand help from a tax expert CPA/EA during return preparation and a final review of your return prior to filing.    (see FAQ below.)

 

And you are paying extra for that Live feature.    "Live" can be removed, if you haven't already paid. (see FAQ below)

Live Deluxe Federal  $119

Live Deluxe State   $54

 

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

 

If you don't want it, you may be able to remove it as long as you haven't paid, but you might have to start over.

FAQ:  How do I remove TurboTax Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312

 

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