@dgrfred wrote:
I checked for updates and keep getting the same message that the software is up to date.
If you are at the latest release there should not be an issue. Try this -
Save your tax return and close the TurboTax program
Right click on the TurboTax icon
Click on Properties
Click on the Compatibility tab
Check the box Run this program as an administrator
Click on Apply and OK
Re-boot your computer. Then start the TurboTax program again to see if the problem persists.
If it does then contact TurboTax support for assistance
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/