Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

[opeepingtomo]

@susitnavalley  Are you kidding?

Maybe the fact that there was no information available about the product, no screenshots, and no one from support on these forums had a clue what any of us were talking about but it’s still offered as an add on for purchase through TurboTax.

I think that’s pretty conclusive. 

[jjenni12321]

Turbo Tax and Will Builder are a scam.  Signed up for Will Builder through offer shown on Turbo Tax.  No expiration date for Will Builder purchase  was provided by Turbo Tax at time of purchase or by emails sent to my address from Will Builders informing how to set up my account that my purchase had a specific expiration date.  Upon learning that my purchased was expired, I contacted both Turbo Tax and Will Builder on my situation both passed it off as an issue that they couldn't resolve and told me to call the other.  Do not sign up for any external service from Turbo Tax without being sure that there is an expiration date.  My only recourse to their action is to file a complaint with state attorney general office - consumer fraud. 

[LenaH]

Depending on when you purchase Will Builder, you’ll have access to it for at least a year.

For more information, please click here. You can also reach out to ARAG directly at their Contact Us page for assistance.

@jjenni12321  

[jjenni12321]

Unfortunately talking to both reps from Turbo Tax and Will Builder,  I was told by both that my purchase of Will Builder on 3/17/024 expired on 4/30/24.  Can't  straight answer from anyone at these 2 companies!

[LenaH]

If you purchased Will Builder on 3/17/24, it would expire on 4/30/2025. Have you tried calling ARAG at 800-255-3352?

@jjenni12321