California e-file stuck in loop - We Need To Make One More check

[Wixman]

Turbotax Business 2021, for my LLC. California state efile is not working. Everything looks fine after the review, but when I try to efile, it always returns to Check This Entry: Form 568 P1-4 Question G. Total assets at end of the year are zero, and I have a zero entered in my form when I look at forms, but in the "One more check" it always shows up blank, even if I change it to zero again, and then when trying to file it comes up again with We need to make one more check again, over and over and over.

[SForrestLO]

Try deleting the state return and updating the software. Then redo the state return.

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

Please see this Turbo Tax FAQ on how to delete your state return.

[Wixman]

That's the default answer for everything. I had already tried that, and it did not fix the issue. In the program, it will even check the return, do the re-check and say everything is OK. The error only pops up when I try to transmit the returns. I have not changed anything after it telling me things were OK with the returns, and they had no errors.

[Wixman]

So, nothing else to say? I need an actual answer, not just a "have you tried rebooting it?"

[luedwards]

I have the exact same issue. I called the help line several weeks ago and was told there would be a california update 3/3/22. That is today and the issue remains. Please help us!

Thanks

[lizongc]

I have the same issue of looping in California state e-filing. It keeps asking "Enter total asset at end of the year".  been trying a few times on 3/3/22. 

[lizongc]

This looping issue does not happen if form 1065 schedule L requires entering balance sheet information.  

[luedwards]

So my form 1065 schedule L does NOT require entering balance sheet information.  Does this mean I will forever be stuck in the loop? Or is there a way to fix this, do you know?

[lizongc]

Turbotax fixed this bug.   I was no longer stuck in this entering asset amount looping.

[Wixman]

BIG update today to the CA state tax module fixed the issue.

[cjzimm]

I'm getting the same endless loop for my Virginia return.  I have checked for updates and I'm up to date.  

[EbonyA]

As of today 3/21/22 are you still experiencing this issue? @cjzimm.

[luedwards]

On the 5th of March California did an update that fixed the problem. I was able to file on that date. Thank you for checking in!

[heliconkuan]

I have had this same issue on my Intuit Turbotax Deluxe where I am stuck on this loop for "We need to Make One More Check" right before I am to e-file. It keeps saying that "But before you e-file, we need a little more information that we didn't need earlier."

It keeps taking me to my Form w-2 Additional Wage & Tax Information for employment regarding my "Part V - Clergy, Church Employees, Members of Recognized Religious Sects" section. I check the appropriate box for paying self-employment tax on both w-2 for income and housing allowance... but it keeps returning to the "We need to make one more check" even when I have clicked the correct box! 

Any recommendations? thank you!

[CarissaM]

It would be best to follow the instructions here to contact us by phone so we can take a look into the issue. @heliconkuan