CA540 REJECTED - moderator please delete

[atkim122]

What happened: F540/NR/2EZ-320 - "The Primary Taxpayer (SSN) cannot match a previously accepted return unless the (SupersededReturn) or (AmendedReturn) checkbox is checked."

Edit: Issue unresolved. Planning to just paper file. Moderator please delete post.

[JotikaT2]

It could be related.  The error code you are receiving occurs when a return has already been filed using the same Social Security number of the taxpayer (or spouse, if applicable).  Please see this link for more details on the e-file error code.  You can also check the status of your account directly with the Franchise Tax Board using the MyFTB account option to ensure another return was not filed under your Social Security number.

If you have not yet e-filed your 2025 state return yet but your federal return was successfully e-filed, I recommend following the instructions in the program to fix the error and then try to re-file your California return again. If your federal return was successfully e-filed, then it may be generating the error based upon an incorrect prior year state adjusted gross income amount.  When you get to the file portion of the program, be sure to confirm the amounts for your 2024 California Adjusted Gross Income matches the amounts on your 2024 California return as you originally filed it (Line 17 on the 2024 Form 540) . Don't use the numbers from your 2024 amended state return as it most likely has not been processed yet.

Also see What does my rejected return code mean and how do I fix it for more guidance.

If you are still having issues, you may need to mail your state return in by following these instructions.

[punkle01]

Excuse me, but I do not think you use turbotax. I have been trying to solve the same problem and turbotax desktop does not offer any explanation as to the rejection or as to how to fix the error. Be truthful with us instead of giving us useless instructions. For my filing, I am going to contact the California FTB tomorrow and ask them directly what should do. This is the third year I've encountered issues with turbotax, and I am sad to say after nearly 5 years filing business returns with the H&B edition and 20 years of my personal returns, I will be looking for a different option next year. Intuit's investment in congressional votes to cancel the IRS's free filing notwithstanding, I'll still be looking at other options. Intuit the other tax prep companies who bought off our corrupt lawmakers are unamerican, but then so are all "persons" with the last name "incorporated". Capitalism is not a political structure or form of government. It is a means to consolidate all money and power in the hands of a few, to "buy off" whatever government where they are doing business, and to LIE to the public to gain then rinse and repeat until the public has lost everything, including their government. 

Oh, yes you have my permission to share this reply with whom ever you with, like maybe the exec?