I downloaded turbotax premier and paid for two additional states, how many people in my family can use the additional purchased states?
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There is not a limit to the number of people that can use the purchased and installed state return program.
You can electronically file up to five Federal returns using one downloaded and installed TurboTax program. Each electronically filed state return will require an electronic filing fee, but the state returns can be printed and mailed with no additional cost and no limit to the number of returns created.
We are using separate computers to file, how does the other computer know we have purchased the states?
Are you saying that you installed the software on both computers and downloaded the states to both? Then both computers will have both states.
But there is no information "in the cloud" for the Cd/download software - if you do something only to one instance of the software, the other instance (on the other computer) will not know it.
It would be best for everyone to use the same program on the same computer.
How to redownload a state you paid for
How to download your purchase
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
FYI - On the Windows Desktop program you have to manually save. It doesn't automatically save although it should ask if you want to save when you start a new return or exit the program.
Also if your Child's name (or another return) is the same or similar to yours then it might have overwritten your return. You have to save each return with different names so you can tell them apart. Like if your name is John and your son is also named John or even just the same initial it will save them with the same name so the second one will overwrite the first return. Go to File-SaveAs and give it a unique name.
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