Why is turbotax not maintaining my radio button selection for "Yes, this money was rolled over to a Roth IRA account?"

[GiseleD]

You may want to log out, clear your cookies and cache, and then log back in. 

Here's how:

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Safari for iOS (mobile devices)

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Internet Explorer 11 (use the drop-down on the upper right corner of that page for earlier versions)
• Microsoft Edge

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

[VolvoGirl]

One thing,  If you edit or review a 1099R it does not keep your answers from before but resets them to the defaults. Then you have to go through and answer them all again.   So be sure to go all the way to the end of the 1099R section.  They are right unless you go back.

[macuser_22]

That button only directs TurboTax to the next screen and is not stored anywhere.

[amtrak6]

Thank you for your response!

[amtrak6]

Thank you for your response!

[gub1954]

TT should *never* revert back to defaults once you've answered the question. That this still isn't fixed is, to be polite, puzzling. It means you can never check your work. You must always redo your work.