Software is stating line 11 (distributions from sect. 457 does not match State amount). The nbrs match but it is suggesting changing the State amount. What should I do?

Forum|Forum|2 years ago
January 17, 2024
2 replies
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TurboTax Deluxe Online

BillM223

Level 15

Please tell us:

1. The state in question.

2. The amount in box 11.

3. The amounts in boxes 16 and 18.

Also, you had just the one W-2, right?

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DPP2

Level 2

I am getting the same error also. Have a W-2 for only one non qualified plan. Box 11 and box 16 are identical numbers, no number in box 18, state is Connecticut. But error check says "...total amount of Sect. 457 state distributions does not match with the amount of Sect 457 distributions reported on the federal return" However, they DO match.

laurahindy

Level 2

I would like to take a deeper look at this.

However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:”

TurboTax Online:

Sign into your online account.
Locate the Tax Tools on the left-hand side of the screen.
A drop-down will appear. Select Tools
On the pop-up screen, click on “Share my file with agent.”
This will generate a message that a diagnostic file gets sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

Open your return.
Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent”
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number that was generated in the response

Token #1166408. Should be an easy fix.